Project Management Policy

Last Updated: 1st of February 2024

Purpose:

This policy defines Koat Agency's project management methodology, ensuring consistent, efficient, and successful project delivery for our clients.

Methodology:

We utilize a Agile project management methodology approach, tailored to each project's needs. Key principles include:

  • Collaboration: Open communication and active participation from all stakeholders.

  • Transparency: Clear objectives, defined roles, and regular progress updates.

  • Iteration: Flexibility to adapt to changing requirements while maintaining focus.

  • Risk Management: Proactive identification and mitigation of potential issues.

Communication Protocols:

  • Kick-off Meeting: Establishes project goals, timelines, roles, and communication channels.

  • Regular Status Meetings: Weekly or bi-weekly meetings to track progress, address concerns, and make decisions.

  • Issue Tracking: Formal process for identifying, documenting, and resolving issues.

  • Documentation: Clear and up-to-date project documentation accessible to all stakeholders.

Deliverables:

  • Scope of Work: Clearly defined deliverables agreed upon by client and Koat Agency.

  • Project Plan: Outlines steps, timelines, milestones, and resource allocation.

  • Progress Reports: Regular reports summarizing progress, achievements, and potential challenges.

  • Final Deliverables: Completed work products meeting agreed-upon quality standards.

Dispute Resolution Process:

Open Communication: First attempt to resolve disputes through open communication and collaboration.

Escalation: If necessary, issues are escalated to project manager, then management.

Formal Process: For unresolved disputes, a formal negotiation or mediation process may be initiated.

Additional Notes:

  • This policy is subject to change and will be updated as needed.

  • Project-specific details may supersede this policy based on client agreements.

For questions or concerns regarding this policy, please contact us at [email protected]

Koat Agency guarantees transparent, efficient, and collaborative project management, building trust and ensuring successful outcomes for our clients.