Data Privacy and Security policy

Last Updated: 1st of February 2024

Koat Agency respects the privacy of our clients, partners, and website visitors. This policy outlines how we collect, store, use, and protect your personal information.

Data Collection:

  • We collect information you provide directly, such as name, email address, phone number, company information, and project details, through inquiries, forms, and client engagement.

  • We may also collect information automatically through website cookies and analytics tools, such as browsing behavior and device information.

  • We only collect data necessary for specific purposes, such as fulfilling client requests, providing marketing materials, or improving our website.

  • We obtain your consent before collecting personal information, typically through consent forms or website privacy notices.

Data Storage:

  • We store your data securely using industry-standard practices, including encryption and password protection.

  • Access to your data is restricted to authorized personnel who need it to perform their job duties.

  • We use third-party service providers for certain data storage functions, and we require them to comply with our security standards.

Data Retention:

  • We retain your data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements.

  • We have specific retention periods for different types of data, based on their purpose and legal requirements.

  • You can request the deletion of your data at any time by contacting us (see contact information below).

Data Breaches:

  • We take data security seriously and have procedures in place to prevent and respond to data breaches.

  • In the event of a data breach, we will notify affected individuals promptly and take appropriate steps to mitigate the risks.

  • We will comply with all applicable data breach notification laws and regulations.

CAN-SPAM Compliance:

  • We comply with the CAN-SPAM Act for all email marketing activities.

  • We will only send emails to individuals who have opted in to receive them.

  • All emails will include clear unsubscribe instructions.

Your Rights:

You have the right to access, modify, or delete your personal information.

You can also object to the processing of your data or withdraw your consent at any time.

To exercise these rights, please contact us using the information below.

Contact:

For any questions regarding this policy or your personal information, please contact us at [email protected]

Koat Agency demonstrates its commitment to protecting your personal information and building trust with its clients and partners.